I'm having trouble logging in. What can I do?
The most common cause is logging in with a different method than the one you used when you subscribed.
1.Log in to an existing account
On the welcome screen, tap I already have an account.
2.Choose how to sign in
Tap Apple, Google, or Work/School — whichever you used when you signed up.
To log in with email, enter your email address and password under or with email, then tap Log in.
Still having trouble?
If you logged in but everything looks empty
You probably signed in with a different method than the first time — log out and try another method. See I paid but the app says I have no subscription.
