How long does it take to receive a response from customer support?

We reply within 24-48 hours. Check your spam folder if you don't see our response.

Didn't Get a Response After 48 Hours?

1. Check spam/junk folder: our emails sometimes go there
2. Check the right email: are you looking at the email you contacted us from?
3. Send again: reply to your original email or send a new one

How to Contact Us

1. Best Way - In the App: Settings → Support → Contact Support
2. By Email: support@loora.ai

Help Us Help You Faster

Include in your message:

• Your account email
• Your phone type and operating system
• Clear description of the problem
• Screenshots if possible

More details = faster help! 🚀