How long does it take to receive a response from customer support?
We reply within 24–48 hours. If you do not see a reply, check your spam folder.
How to contact us
- In the app: Settings → Support → Contact Support
- By email: contact.us@loora.ai
For a faster response, include
- The email address you use to log in to Loora
- How you purchased (App Store, Google Play, or our website)
- A clear description of the issue with screenshots if possible
