I found a bug, how can I report it?

Go to Settings → Contact Support, or email support@loora.ai. Please include screenshots and details about what happened.

Thank you for reporting bugs! This helps us make Loora better.


How to Report

In the App:

  1. Go to Settings
  2. Tap Contact Support
  3. Describe the problem

By Email:

Send to support@loora.ai


What to Include

Please tell us:

  1. What happened: describe the problem
  2. What should have happened: what did you expect?
  3. How to repeat it: what steps cause the bug?
  4. Screenshots or video: this helps a lot!
  5. Your phone: model and operating system
  6. App version: Found in Settings → About

The more details you give, the faster we can fix it.


What Happens Next

Our team will:

  1. Investigate the bug
  2. Reply within 24-48 hours
  3. Fix the problem
  4. Let you know when it's fixed

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