How do I install and log in to Loora?
Download Loora at loora.com — works for both iPhone and Android. Then log in with your email, Google account, or Apple ID.
First time using Loora?
- Open the app and complete the short onboarding — this sets your level and preferences
- Choose a subscription plan when prompted, or try the free lesson first
Already have an account?
- Tap I already have an account
- Choose the same login method you used when you first signed up or purchased: email, Google, or Apple ID
- Make sure the email address matches the one that received your purchase receipt
⚠️ Important: what matters is the sign-in method you originally chose, not the store you paid in. Logging in with a different method creates a new empty account, even when the email address looks the same. If you signed up with email, tap "Sign in with email." If you signed up with Google, tap "Sign in with Google." If you signed up with Apple, tap "Sign in with Apple."
If you bought through the Loora website (Paddle)
Use exactly the same sign-in method you used at checkout on the website. If you signed up there with Google or Apple, keep using "Sign in with Google" or "Sign in with Apple" in the app. If you signed up with an email address, use "Sign in with email" with that exact address.
Not sure which one you used? Find the email address that received your receipt from help@paddle.com, then use the method that belongs to that address. If you signed up with email and do not have a password yet, set one at loora.com/password/student.
Logging in on a new phone
Download the app again and sign in with the same method you used originally. Your account, progress, and subscription will all be there.
Coming soon: Loora web app
A browser version of Loora is in development. When it launches, you will be able to use Loora on any computer without downloading anything.
Didn't find your answer? We are happy to help. Contact us at contact.us@loora.ai or through the app: Settings → Support → Contact Support. We reply within 24–48 hours.
