Why can't I hear Loora?

Try these!

Check your volume, disconnect Bluetooth devices, and make sure you have an internet connection.

Step 1: Check Your Volume

• Press the volume up button on your phone
• Make sure the volume slider is turned up
• Some phones have separate volumes for media and notifications - check both

Step 2: Check Bluetooth

Your phone might be sending sound to a Bluetooth device (headphones, speaker, car).

• Turn off Bluetooth
• Disconnect from Bluetooth devices

Step 3: Check Your Internet

Loora needs the internet to work.

• Try switching between WiFi and mobile data
• Move closer to your WiFi router
• Check if other apps can play sound

Step 4: Restart the App

• Close Loora completely (don't just minimize it)
• Open Loora again

Step 5: Restart Your Phone

A simple restart fixes many problems.

Step 6: Check App Permissions (Android)

Go to Settings → Apps → Loora → Permissions and make sure permissions are on.

Still Not Working?

Contact us via the app's support or Email: support@loora.ai

• Your phone model
• Android or iOS version
• When the problem started