Why can't I hear Loora?

Try these steps in order.

1. Check your volume

Press the volume up button on your phone. Some phones have separate volume levels for media — make sure media volume is up, not just ringer volume.

2. Check Bluetooth

Your phone may be sending audio to headphones or a speaker you forgot to disconnect. Turn Bluetooth off, then try again.

3. Check your internet connection

Loora needs the internet to work. Switch between Wi-Fi and mobile data and see which is more stable.

4. Restart the app

Close Loora completely (do not just minimize it) and reopen it.

5. Restart your phone

A simple restart fixes many audio problems.

6. Check app permissions (Android)

Go to Settings → Apps → Loora → Permissions and make sure all permissions are enabled.

Didn't find your answer? We are happy to help. Contact us at contact.us@loora.ai or through the app: Settings → Support → Contact Support. We reply within 24–48 hours.