Audio cutting out / Poor connection issues

Check your internet connection, close other apps, and restart Loora.

1. Check Your Internet

• Switch between WiFi and mobile data - see which works better
• Move closer to your WiFi router
• Make sure you have good signal (2-3 bars minimum)

2. Close Other Apps

Other apps using internet can slow down Loora:

• Close YouTube, Netflix, Spotify
• Close social media apps
• Close anything downloading

3. Restart the App

Close Loora completely and open it again.

4. Restart Your Phone

Turn your phone off and on.

For Ongoing Problems

Check Your Internet Speed

Try Different Networks

• If on WiFi → try mobile data
• If on mobile data → try WiFi
• Try a different WiFi network

Clear App Cache (Android)

Settings → Apps → Loora → Storage → Clear Cache

What's Normal?

Loora should respond 2-3 seconds after you finish speaking. If it takes much longer, there's probably a connection problem.

Still Having Problems?

Contact us via the app's support or Email support@loora.ai

• How long the delays are
• Does it happen in Daily Lessons, Practice Zone, or both?
• Do you use WiFi or mobile data?