Audio cutting out / slow responses / poor connection
What is normal?
Loora should respond 2–3 seconds after you finish speaking. Longer than that means there's a connection issue.
Quick fixes
- Switch between Wi-Fi and mobile data — try both
- Move closer to your Wi-Fi router
- Close other apps using the internet in the background (YouTube, Spotify, downloads)
- Restart the app
If problems continue
- Clear the app cache.
- Android: Settings → Apps → Loora → Storage → Clear Cache.
- iPhone: Loora → Profile → Settings → Support → My lesson is stuck → Clear Cache
- Try a different Wi-Fi network
- Restart your phone
Didn't find your answer? We are happy to help. Contact us at contact.us@loora.ai or through the app: Settings → Support → Contact Support. We reply within 24–48 hours.
