The microphone is frozen / not responding in Practice Zone

If the microphone stops responding during Practice Zone, it is usually a temporary bug that resolves with a quick restart.

How to fix it

1. Close the app completely
2. Wait 10 seconds
3. Reopen the app
4. Go back to Practice Zone — the microphone should now be active

If the problem keeps happening

• Android: Settings → Apps → Loora → Storage → Clear Cache
• iPhone: Open Loora → Profile → Settings → Support → My lesson is stuck → Clear Cache

Your progress and subscription are saved — reinstalling does not delete anything.

Didn't find your answer? We are happy to help. Contact us at contact.us@loora.ai or through the app: Settings → Support → Contact Support. We reply within 24–48 hours.