My microphone isn't working / Loora can't hear me

You need to HOLD the microphone button while speaking, not just tap it. Also, check that microphone permissions are on.

Most Common Problem: Tap vs Hold

You need to HOLD the microphone button while speaking.

• Press and hold the microphone button
• Speak while holding
• Release when you finish

If you tap and release quickly, Loora won't hear you!

Check Microphone Permissions

On iPhone:

1. Go to Settings → Loora → Microphone
2. Make sure it's on (green)
3. If you don't see this, try turning it off and on again

On Android:

1. Go to Settings → Apps → Loora → Permissions
2. Make sure Microphone is set to "Allow"
3. Restart the app after changing this

Other Solutions

Restart the App: close Loora completely and open it again.

Restart Your Phone: this refreshes all permissions.

Reinstall the App: delete Loora, download it again, and allow the microphone when asked.

Check Your Phone: make sure nothing is blocking the microphone (phone case, your finger, dirt).

Move to a Quieter Place: Loora may have trouble hearing you if there's too much background noise:

• Other people talking
• Music or TV
• Traffic or street noise
• Wind (if you're outside)
• Air conditioning or fans

Try moving to a quiet room and speak clearly into your phone.

Hands-Free Mode

If holding the button is hard for you, try hands-free mode:

1. Look for the toggle button next to the microphone
2. Switch from "Push-to-Talk" to "Hands-Free"
3. Now: tap once to start, tap again to stop

Still Not Working?

Contact support@loora.ai with a screenshot of your permissions settings