Can I transfer my subscription to someone else or a different device?

Using Loora on a new phone

Your subscription is linked to your account, not your device. Log in on your new phone with the same method you used before — email, Google, or Apple ID. Use the exact same method, or you will create a new empty account.

Transferring to a different email address

Contact us at contact.us@loora.ai. We can transfer your subscription to a new email address within 24–48 hours.

Note: only the subscription transfers — your lesson history and progress stay with the original account and cannot be moved.

Connecting your subscription to a different account

If you have a second account and want to move your subscription to it:

1. Log in to the second account
2. Go to Profile → Settings
3. Tap Restore Purchase

This does not transfer your lesson history, progress, saved words, or achievements. The second account starts fresh. Only the subscription moves over.

Didn't find your answer? We are happy to help. Contact us at contact.us@loora.ai or through the app: Settings → Support → Contact Support. We reply within 24–48 hours.