Can I transfer my subscription to another account or device?

Your subscription is linked to your account, not your device.

Using Loora on a new phone

Log in on your new phone with the same method you used before — email, Google, or Apple ID. Use the exact same method, or you will create a new empty account.

Transferring to a different email address

Contact us at support@loora.ai. We can transfer your subscription to a new email address within 24–48 hours.

Note: only the subscription transfers — your lesson history and progress stay with the original account and cannot be moved. See How do I change my email address?.

Connecting your subscription to a different account

If you have a second account and want to move your subscription to it:

• Log in to the second account, on the same device you previously used
• Go to Profile → Settings
• Tap Restore Purchase

This does not transfer your lesson history, progress, saved words, or achievements. The second account starts fresh. Only the subscription moves over.