How can I restore my purchase?
If your subscription is not showing after logging in, use the Restore Purchase button.
- Make sure you are logged in with the same account you used to purchase
- Go to Profile → Settings
- Tap Restore Purchase
If this does not work, check that you are using the same login method as when you purchased — email, Google, or Apple ID.
Contact us at contact.us@loora.ai with your receipt and we will activate your subscription manually within 24–48 hours.