How do I change my age?

Your age cannot be changed directly in the app. What to do next depends on whether you entered the wrong age or are currently under 16.

If you entered the wrong age by mistake

Loora is available only to users aged 16 and older, so the age on your account determines whether you can continue using the app.

If you are 16 or older but entered a younger or otherwise incorrect age, contact us at contact.us@loora.ai. Include your correct date of birth so we can update your account in one step.

We will update your age within 24–48 hours. Once it has been updated, you can log back in with your original email and password and continue from where you left off.

If you are under 16

We cannot change your age to provide access before you meet the age requirement. Please wait until you are 16, or ask a parent or guardian to contact us.

Didn't find your answer? We are happy to help. Contact us at contact.us@loora.ai or through the app: Settings → Support → Contact Support. We reply within 24–48 hours.